PLM Support Plans
Discover our PLM System Support Solutions.
Affordable Pricing
Per PLM Production Environment
Services Delivery Remotely
Monthly or Annual Subscription
Experienced Support Team
Choose a Plan that suits your PLM needs
Basic
Includes
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Help Desk Support Ticketing
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Windchill Management Tools
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Windchill Test System Cloning (1)
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Windchill Admin Mentoring
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Licensing
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Indexing
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Publishing
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Windchill Monitoring
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Resource Usage
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System Availability
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Logs (DB, Apache, etc...)
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CREO Administration
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Upgrades
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Updates
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User Update Mentoring
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Licensing
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Premium
Most Popular
Includes Basic Plan +
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Windchill Upgrade (1)
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Windchill User Update Mentoring
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Windchill Build Updates (M0R)
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Maintenance Patches (CPS/SUP)
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Windchill Licensing Support
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Windchill Performance
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Database Analysis
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Cache Tuning
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Publishing Analysis, etc...
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Windchill File Vaults Maintenance
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Cloning non-Production Systems
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Publishing Admin Support*
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Windchill Backup Support
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After Hours System Down Emergency Support*
Ultimate
Includes Premium Plan +
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Participants Admin Support
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Creating Users/Groups
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Licence Allocation
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Cleanup/Remove Users
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Repair Disconnected Users
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Workflow Process Support*
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Support Access Control Policies
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Specific Project Tasks (TBD)