PLM Support Plans

Discover our PLM System Support Solutions.

Affordable Pricing
Per PLM Production Environment
Services Delivery Remotely
Monthly or Annual Subscription
Experienced Support Team

Choose a Plan that suits your PLM needs

Basic

Rubik's Cube

Includes

  • Help Desk Support Ticketing

  • Windchill Management Tools

  • Windchill Test System Cloning (1)

  • Windchill Admin Mentoring

    • Licensing ​

    • Indexing

    • Publishing

  • Windchill Monitoring

    • Resource Usage ​

    • System Availability

    • Logs (DB, Apache, etc...)

  • CREO Administration 

    • Upgrades​

    • Updates

    • User Update Mentoring

    • Licensing

Premium

Rocket
Most Popular

Includes Basic Plan +

  • Windchill Upgrade (1)

  • Windchill User Update Mentoring

  • Windchill Build Updates (M0R)

  • Maintenance Patches (CPS/SUP)

  • Windchill Licensing Support

  • Windchill Performance

    • Database Analysis​

    • Cache Tuning 

    • Publishing Analysis, etc...

  • Windchill File Vaults​ Maintenance

  • Cloning non-Production Systems

  • Publishing Admin Support*

  • Windchill Backup Support

  • After Hours System Down Emergency Support*

Ultimate

Cup of Coffee

Includes Premium Plan +

  • Participants Admin Support

    • Creating Users/Groups​

    • Licence Allocation

    • Cleanup/Remove Users

    • Repair Disconnected Users

  • Workflow Process Support*

  • Support Access Control Policies

  • Specific Project Tasks (TBD)

Popular A La Carte Offerings

Looking for something not in the list? We do much more, please contact us to find out more.